returns, stock and net

hi there

what's the best way of handling returns? Customer buys climbing shoes size 9, pays $100. Cost of the shoe is $40 so net is $60. there's 2 items on stock before and after the purchase we have 1 in stock.

customer comes back next day and returns the shoes. we give money back so in POS I sell same product with price -100 and give the money back. now I have 0 shoes in stock and the last "purchase" has net -140$. Clearly this is not the correct way!

thanks,
kalle

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Comments

2 comments
  • Add the product at pos and press the return button. This changes the quantity to negative and all will be correct.

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  • Is the only difference if done manually that I should put quantity -1 for the product?

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