I haven't heard of any issues related to this despite many gyms using it, thus are you 100% sure you are not confusing two offerings and their emails? i.e. the wrong content/configuration is on the wrong offering.
You got it right the second time, the emails being sent were a product triggered email. We've got that turned off and we'll see if that solves it. Thanks.
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I haven't heard of any issues related to this despite many gyms using it, thus are you 100% sure you are not confusing two offerings and their emails? i.e. the wrong content/configuration is on the wrong offering.
Also - be sure you don't have a product triggered email setup with the old email system that is sending an unwanted email.
Solution Found!
You got it right the second time, the emails being sent were a product triggered email. We've got that turned off and we'll see if that solves it. Thanks.
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