Additional billing

In thinking of a youth climbing team-- many of the team members have a prepaid membership. When I try to do "add on products to be billed each month", and the add on is team dues, RGP says "extra dues are allowed on billed customers"

How do I get around this?

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  • This is a current limitation unfortunately. The add-on products are restricted to billed members. If you want to keep a list of people enrolled in the class, you can also use Tags.

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  • If you have a prepaid member who you want to bill for Team Dues, you can do it as follows:

    Make the customer a billed member
    Add the Team Dues product with appropriate dues
    Add an advanced TERMINATION status with the prepaid end date.

    Voila - you have a member who has a membership until their original prepaid end date, and the team dues will be billed monthly as desired.

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  • we have members who use eft and have joined our fitness class. I would like to add a second eft payment for the class is there a way of adding several eft payments without having to calculate the amount as a total. IE. eft 50$ per month class 30$ per month for 4 months. As it stands i have one eft payment of 80$ but have to have a future date of 50$. THe only way i can think of doing this is to set up a second profile for the same person and have the payment billed to the other profile.

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  • @Richer,

    Not exactly sure what you are trying to do, but if you just want to add a new "service" to their existing EFT membership dues... use the "ADD ON PRODUCTS" button to the right of the dues. You can then add an additional product (and price) to be billed each month.

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