I can't add a staff person. Climb41 September 13, 2015 00:21 Follow I change their status but then they don't show up in the list under "Employees". Facebook Twitter LinkedIn 0
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Do you mean you changed their CUSTOMER TYPE to STAFF? And then committed the record by hitting OK.
We don't have any reported problems with this... thus I suspect there is something else going on that is causing the confusion.
For someone to appear in the Manage -> Employees window they need a customer type of STAFF.
Is there any thing else special about this customer record?
Yep, did that. Been using RGP since inception and I haven't come across this problem either. I will try again today.
I had to delete the profile and re-enter the person. Then it worked.
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