Automatic backups not running
We're running the latest version of RGP. I initially tried manual backups on my own account, including offsite backups. This worked well. I then tried to set up automatic backups from the administrator account. I found I had to go through the manual backup process from that account, which now also runs well. Either account can now run manual backup, however automatic backups do not work from either account. The task is scheduled for 1AM, to run regardless of whether the user is logged in, and to run with the highest privileges. The Windows Task Scheduler reports having launched backup.exe properly and received a return code of 0 on exit. However, no backups are recorded, "C:\ProgramData\RockGymPro\RGPBackupLog.txt" is not written, and we receive automated warnings that no offsite backups have been received. I've redirected STDOUT and STDERR to a file in hopes of capturing an error message, but no errors are captured. My command line is: "C:\Program Files (x86)\Rock Gym Pro\Backup.exe" > C:\Log\RGPBackup.lg2 2>&1. How should I proceed to resolve this problem?
Thank you for your assistance.

Comments
What OS?
Also, and this is just an idea.
Try scheduling the RockGymPro.exe program but with a command line switch as follows:
"RockGymPro.exe /backup"
And if this does fix the problem, please let me know....
We are experiencing the same problem with scheduling the Backup.exe to run via the Task Scheduler as described by mryan above.
When scheduled from either a user account or Admin account, the Task Scheduler indicates it completed the task but there is no backup actually executed. I believe I understand your suggestion above of scheduling the backup with the command line switch "RockGymPro.exe /backup" but the scheduler indicated an error when attempting to launch the program.
We are running Windows 7 Pro 64bit.
Thanks for your time.
When attempting to use the "rockgympro.exe /backup" method... you need to schedule the task to start the program "rockgympro.exe", but then add the command line argument "/backup" in another property within the task. Not sure the specific property name, but if you poke around the settings for a specific task you should see one called command-line arguments or similar.
Managed to get the backup.exe to run via task scheduler last night. I can only assume that my endless fiddling sorted it out....Thanks.
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