Terminating from Frozen
Hi Andy,
If a member has a freeze on their account and they decide to cancel their membership, is it necessary to unfreeze the membership before terminating, or will hitting "terminate" in the status tab take care of everything that should be taken care of?
Thanks,
Taylor at The Rök Haus
Comments
If it doesn't do what you want when you hit TERMINATE, you can also add a manual terminate status with the Advanced Status buttons on the same tab.
Hope this helps
Andy
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