SCharles
Activity overview
Latest activity by SCharles-
SCharles commented, Excellent Andy,that makes sense. We'll do that. Thanks
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SCharles created a post, Pro- rated is charging wring amount
Hi Andy, We recently increased out prices and have noticed that when we press 'Unfreeze' in Status and a 'Pro-rated dues for unfreeze' is generated it is actually working out from the old price not...
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SCharles commented, Darn....don't think management will go for that.....the freeze fee, is this something that is charged when they return? Could it be defaulted to a zero amount so there is no charge but we get the ...
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SCharles commented, No we don't charge a freeze fee.
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SCharles commented, Hi Andy, We have a simple email system here for customers wanting to freeze which means I can easily see how many freeze requests we get in a month, but what I also want to know is how many EFT cus...
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SCharles created a post, Status change reports
Hi Andy, I'm trying to create a report that will show me for a specific date range how many customers changed from 'Frozen' to 'OK'. I've used the 'Status Change' in View and 'Customer Queries' in...
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SCharles created a post, Adding notes to the notes column
Hi Andy, When the billing window is opened and the 'credits' tab clicked there are columns with the headings customer, type, notes, and credit. How do I get notes in the 'notes' column? Thanks in a...
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SCharles commented, Thanks Andy for the prompt response - Looks good, I'll check all that out.
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SCharles created a post, How do I keep EFT inovices separate so there is no rolling balance
We collect unpaid EFT payments over the counter, how can I stop past unpaid invoices being added to current months dues eg.someone's payment may fail in June but go through in July. When Dues are s...
