Migration Agent Default
Articles
-
Finding a customer in Point of Sale
When creating a sale it’s important to assign a transaction to a specific customer whenever possible. For items like memberships, it will be required to have a customer assigned to the purchase. Bu...
-
Allowing staff to invoice accounts
If your facility allows members to pay for items on their account to be invoiced later, you will need to define a spending limit. By defining a spending limit, the system will then let anyone with ...
-
Configuring your daily closeout or Z-out products
Before you can conduct your daily closeout or Z-out you will need to configure which products you use. In the Data Entry main window click Manage and select Settings to bring up the Configure Se...
-
Spending limits for on-account purchases
On-account sales can be placed on any customer account with billing details, including Guests that choose to have billing information on file. Creating a default account spending limit If you wi...
-
Integrating Quickbooks with Rock Gym Pro
Transferring your daily sales and payment information from RGP directly into QuickBooks Desktop AND QuickBooks Online is simple. For setup and general information on how the QuickBooks integration ...
-
Merging customer source tags
If your staff uses multiple source names for the the same source (such as “Web Search” and “Google Search”) you can merge the two terms to keep your list manageable and useful. In the Data Entry ...
-
Reviewing source tag counts
If you are tracking customer source tags you can get a count of how many members you have per tag. You can also then load all tagged members of a certain tag in the Data Entry window. In the Data...
-
Disabling the Customer Source Prompt
When adding a new customer manually, via the Add button, the system will prompt staff to assign the reference source, allowing you to track how the customer heard about your facility. You can disab...
-
Managing customer source tags
Customer sourcing tags can be used to track how a customer heard about your facility, such as newspaper, word of mouth, the website, etc. They are chosen when adding a new customer record. This can...
-
Requiring a PIN to launch applications on waiver station
If you would like to restrict the ability of a waiver station to run Rock Gym Pro you can require a PIN to launch the Data Entry, POS, and Check In applications so that only staff can access the so...
