Jon Manz
Articles
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Tagging customers with the reason they've specified for a membership freeze or cancellation
When members request a freeze or cancellation of their membership via the Online Member Change Form your facility can configure that form to prompt them for a reason for that request. RGP has the a...
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Adding custom text at the bottom of Billing invoices
You can add custom text to the bottom of invoices that are generated as a part of a billing action for your EFT customers. Some regions require instructions for cancellation to be included on recei...
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Setting Guest Pass Restrictions for Guests
If you offer guest passes at your facility, you have two options for limiting how frequently guests are allowed to use the guest passes shared with them by members. In the Data Entry main window ...
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Scheduled Maintenance March 2, 2023
On Thursday, March 2nd, at 9pm PST, Rock Gym Pro will be undergoing planned maintenance that will result in a brief interruption of service to Stripe Point of Sale credit card transactions and waiv...
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Creating Users in RGP's Payments Dashboard
*Note: The ability to create Payments Dashboard users and configure their permissions requires a one-time activation from RGP Support. If no Payments Dashboard users within your organization are ab...
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Configuring Permissions For RGP Payments Dashboard Users
*Note: The ability to create Payments Dashboard users and configure their permissions requires a one-time activation from RGP Support. If no Payments Dashboard users within your organization are ab...
