Michael Chancellor
Activity overview
Latest activity by Michael Chancellor-
Michael Chancellor commented, Connecting to the IP address of the server worked perfectly. I will get everything switched over to static IPs now. Thanks Andy!!
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Michael Chancellor commented, I have added the line of text and re-started MySQL as directed. We are still experiencing the same delay in the initial start up of RGP. Is there another potential problem?
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Michael Chancellor created a post, Slow initial startup time for RGP
We are experiencing a long period of time required(60-90 seconds) for RGP to load on our front desk computers. Once loaded, RGP operated lightning fast as always. As a side note, RGP loads on the ...
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Michael Chancellor created a post, Credit Card Surcharge
It appears that we are given an option to add a surcharge to memberships which are paid via credit card transaction on the Data Entry>Settings>Payment&Billing options. If this box is checked will t...
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Michael Chancellor commented, What is the closeout procedure that you staff uses at your facility. I don't want to be overbearing with what I require of them, but at the same time I am beginning to pull out my hair attempting ...
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Michael Chancellor created a post, Quickbooks Error
When exporting daily sales to QB Pro 2011, the numbers which exported by RGP do not match the Z-Out/Nightly deposit information. It appears that the numbers are being pulled exported to QB based u...
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Michael Chancellor commented, I have the monthly dues marked as taxable in the product page. Since we are just getting started have not yet run billing. However when I preview the dues to be posted on 02/01/11 through the Dat...
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Michael Chancellor created a post, Tax on EFT memberships
I need to add sales tax to the cost of our EFT memberships. I know that this additional sales tax can be included in the total assigned membership dues for each member. This solution will not bre...
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Michael Chancellor created a post, Membership Information
When a member purchases a membership in the POS system we are required to attach a member name. Where are these names used in the database. (i.e. is there a report showing all memberships (and att...
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Michael Chancellor created a post, Customer Query- Zip Code Constraint
We were looking to use the customer query which is built into RGP to filter the names of customers who have a birthday occurring during the next month for a mailing list. The feature looks nearly ...
