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Matthew Seto

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Latest activity by Matthew Seto
  • Matthew Seto commented,
    1. Community
    2. Questions & Answers
    3. Cannot start Config utility.

    OK, we're taking another stab at this. Executive decision has been made to abandon the old database and start a new one with 2013. So we have the blank database installed with an encryption key- ...

  • Matthew Seto commented,
    1. Community
    2. Questions & Answers
    3. Cannot start Config utility.

    The compatibility mode is starting itself because Win seems to be having some problem. It is not my choice. This is the only symptom I see. Does RGP log any errors to a file?

  • Matthew Seto created a post,

    Cannot start Config utility.

    1. Community
    2. Questions & Answers

    I am unable to start the Config utility. I'm using Win7 and when I try to start it turns on the compatibility mode, but declines to start the app. Data Entry and others start OK. Background is t...

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