AARON HARRIS
Posts
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Billing EFT after bill date
Our bill date is set for the 1st of the month, however on New Year's Day we will be closed. Will the accounts still be billable on the 2nd? or will someone have to come in to run those on the 1st?
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EFT customers not showing up in billing?
We're trying to run our first few EFT monthly memberships today. The members are all set to EFT with a billing date of 12/1/15 and have credit card info on file but are not showing up when I open ...
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Cash & CC amount report
Is there a report that details the amount of cash vs. credit card sales for each product sold?
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Warnings not showing up in search
I found a customer who recently bought a new pass after an old one expired, but still has a status of terminated. Since her status is Terminated she has a warning that prepaid members require a st...
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Custom Reports
Is there a way to create a custom report or can you add an option for a report that will allow me to see individual members that have been associated with a class/membership instead of just the cus...
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Ignore Duplicate checkins when charting
Could you create a setting when charting customer visits to ignore any duplicate check ins on the same day?
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Online Class Signup Questions
I'm exploring the idea of using the calendar function for our recurring kids programs and have two questions 1. Is there a way to set a max # of participants that can be signed up for a booking? I...
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Intermittent Memberships
We have a fairly common situation in Alaska of people working two weeks on / two weeks off schedules and wanting to have a gym membership during their time off. Our current solution to this is to o...
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Shareholders
We've got several shareholders that we want to set up to have free memberships and classes for themselves, but need to pay for kids classes. We also want staff to be alerted in some way if they ch...
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Status ok prompts
Every time a prepaid membership expires and I sell a new one RGP prompts me to change the customer's status to ok. Am I doing something wrong? This is extremely annoying as we have a lot of prepai...
