I recently had an EFT member request to freeze his membership due to an injury. Unfortunatly he called on the 2nd of the month and was billed on the 1st. His injury may only keep him out 6-7 weeks, so his freeze really won't do him any good, whereas if he had been injured on the 31st, he could have used the full month. I just issued him a credit (because I'm nice that way) but is there a different way to handle this? Also, when un-freezing, do you just charge the pro-rated amount to finish the month and restart the billing?