I have owned a small climbing gym for the past 11 years, and have struggled ever since with a patchwork of POS and member databases. I can see how RGP would be helpful to a large commercial gym, but for a small gym that can't afford much this software is a GODSEND. My staff is mostly part time, and training was extrememly easy. The programs are intuitive so even new employees pick it up right away. RGP has everything we could hope for and more. Thank you Andy for providing such a wonderful resource.