Change in CWI Insurance/Tracking Auto Belay/Bouldering

Hey there,
Has anyone received new insurance details from CWI? We just got word at our gym that everyone walking in the door has to have an autobelay and bouldering orientation. How have some other gyms been tracking this? Do you simply include the tracking in the waiver system or are you tracking it via another system?

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  • We train all of our desk staff to provide a bouldering orientation (we're pretty much only bouldering) to each customer who's never been to the gym before, or hasn't been in quite some time. Our orientation is a printed document, and staff are available for questions etc. We don't use a checkbox in RGP to track bouldering orientation at this time.

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  • The gym I worked at used the policy feature (I believe) and alerted on check-in anyone missing the policy.

    Just set up 2 policies. One for each to track whose been through the orientations.

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