Sendgrid opt out

What happens when a customer clicks on the opt out link in the sendgrid emails? Does that email address get blocked from all transaction emails? Where is that information stored? I tried logging into my sendgrid account but I don't see the info



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  • You should DISABLE the sendgrid opt-out within Sendgrid. RGP adds its own opt-out link to marketing emails which feeds back into the DO NOT MAIL checkbox within RGP. I honestly have no idea what the opt-out link does that Sendgrid adds.... but I know RGP doesn't use it in anyway. I suspect, for transactional emails @ Sendgrid, the opt-out link they provide has no effect.

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