List of CC/ACH errors and possible causes for Troubleshooting?

John Cosgrove

January 03, 2012 20:27

I was wondering if there was a list of common rejection codes that are seen in the ACH/CC billing responses with a little more information on what they mean.

These codes are easy enough to decipher:

Decline: Insufficient funds
TSYS Error: CARD NO. ERROR
TSYS Error: EXPIRED CARD
R01 : Available balance is not sufficient to cover the debit ent
R04 : Account number structure not valid. May contain incorrect

These codes are more vague to the naked eye, but I was wondering if they maybe had specific root causes?

Decline: Do not honor
Decline: Invalid service code, restricted
TSYS Error: HOLD-CALL
X08 : Unknown Code

Thanks for your help, as always!

Comments

2 comments

Andy Laakmann
January 03, 2012 22:49

The codes are processor specific and I don't have any additional information to add on them. You could call the processor and they might be able to explain them.

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John Cosgrove
January 04, 2012 20:47

Thanks Andy!

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List of CC/ACH errors and possible causes for Troubleshooting?

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