John Cosgrove
Activity overview
Latest activity by John Cosgrove-
John Cosgrove created a post, RGP CWA Presentation
Hi Andy, My colleagues that went to the CWA conference said you made a great presentation. Is there any way you could share an electronic copy with us? My direct email is john at trianglerockclub d...
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John Cosgrove created a post, Possible to have "end" date before "start" date in status tab
Hey Andy, I know you've made RGP pretty fool-proof in a few spots, but I found a better fool: me! RGP correctly set a start date for a freeze as 1/1/2012, and then I set a custom end date (accident...
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John Cosgrove commented, Thanks Andy!
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John Cosgrove created a post, List of CC/ACH errors and possible causes for Troubleshooting?
I was wondering if there was a list of common rejection codes that are seen in the ACH/CC billing responses with a little more information on what they mean. These codes are easy enough to decipher...
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John Cosgrove commented, Thanks for the response, Andy! We would be pretty strict with the dates for our gym, but I understand that not everyone would choose to do so.
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John Cosgrove created a post, "Member since..." Date
Hi Andy! Is there a way to pull a list of current members with the length of time that they've currently been members, excluding any previous memberships they may have had that were terminated? Cur...
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John Cosgrove commented, Thanks Andy! Yes I noticed the family unit bug too, forgot to mention. If I have more concrete questions I will post them in a different, more general thread since they are probably not bugs.
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John Cosgrove created a post, Charting Module Math doesn't Add Up
Hi Guys, Our membership graphs don't seem to be adding up. For reference, our freezes, thaws, and terminations all happen on the first of the month. A new member may be signed up any time during th...
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John Cosgrove commented, Hey guys! Thanks for responding to my message. We would just like to welcome back members coming off of freeze status with a friendly email. E.g. send out an email on Nov 1st to all members who aut...
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John Cosgrove created a post, Report Request: Freeze/Terminate/OK date
I searched the forum for an answer, but I couldn't find anything specific about this case. I also poked around in RGP as best I could with Manager status (not Admin), and I could not find a way to ...
