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Articles
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Overview of Rock Gym Pro Calendar functions
From classes to birthday parties to competitions, Rock Gym Pro’s online calendar and booking system can help you keep track of it all. With the Calendar you can: Build complex schedules for all yo...
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Overview of Multigym Management
As part of the Plus and Premium Paid Plans, you can link the databases of remote facilities together to offer a seamless user experience! A video summary of the multiple location features of Rock...
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Overview of the View and Edit Customer Window
The View and Edit Customer window is where you will update all of the customer information Rock Gym Pro uses for billing, payments, checking in, or scheduling an event. This overview will help you ...
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Customizable Staff Roles and Permissions
Administrators can customize the roles and permissions of each staff member who performs operations in RGP.From Data Entry go to: Manage --> Employees and Permissions Administrators will see a Mana...
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RGP Cloud Preview FAQ
What do I need to configure in Cloud Preview mode?RGP Cloud Preview mode allows you to configure and test your cash drawer, receipt printer, and web camera prior to going live in the cloud. This su...
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Event Document System Overview
The Event Document System (EDS) simplifies event and group management and increases the likelihood participants of specified events will complete and sign required documents before they arrive at y...
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Multigym FAQs
Below are some commonly asked questions about Multigym operations: Question: When unfreezing a membership at a visiting gym (e.g.; Gym A members unfreezing at Gym B) can the prorated dues appear ...
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Recording Gym Use of existing inventory
There may be times when you want to record some of your inventory as used by the gym, rather than sold to a customer. For example, perhaps you refill your facility's chalk bags with chalk from your...
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Digital Waivers Overview
What is the Rock Gym Pro Digital Waiver solution?This feature offers your customers the ability to complete a paperless, digital waiver either online or at your facility from a Waiver Kiosk Station...
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Transactional Email Overview
IMPORTANT! An account at Sendgrid is required to use the RGP transactional email system. www.sendgrid.com Transactional emails refer to the ability to send emails to customers based on specific ac...
