Migration Agent Default
Articles
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Smartwaiver Integration in a Multi-gym Environment
If you operate multiple facilities and are using the Smartwaiver integration, it is critical that you use the RGP Kiosk Registration Tool to register your Kiosks properly. Using this tool is the ...
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Web/Mobile Dashboard Access: Logging in to the Mobile Dashboard
Once you’ve been given access to the Mobile Dashboard, here’s how to sign in. Click on your private Mobile Dashboard login URL. Enter the email address associated with your Rock Gym Pro profile. En...
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Creating an online URL in waiver design mode
To test your digital waiver design online you can create a URL. This will let you see exactly what your design will look like online without having to publish it. In the Data Entry main window c...
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Making Product Changes
Changing the price of a product If the price of a product changes you can easily update it in the Manage Products window. In the Data Entry main window click Manage and select Products to open the...
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Setting access level to open cash drawer in POS
Not all employees need access to the cash drawer. In the Manage Employees window, you can manage what level of access is needed to open the cash drawer in POS, limiting access to employees with onl...
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Walkthrough for setting up future dues
If a customer’s dues will be changing on a specific future date you can set it up ahead of time to automatically change. This can either be a temporary change or a permanent change. This is helpful...
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Setting up a receipt printer
If you want to set up a receipt printer for a workstation you can easily do so in the settings. Note that you will need to set up the receipt printer at each workstation. In the main Data Entry w...
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Finding a Scanned Paper Document by Date
While sometimes you will want to look up a document by the customer name, there are times when it makes more sense to look up a document by the date you scanned it, classified it, or edited it. Thi...
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Viewing a Youth Program Group List
In addition to going into the youth program group window to view a list of participants as normal, you can also view a list of participants for each group from the Data Entry window. In the Data E...
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RGP Cloud Switchover Guide: Moving Your Rock Gym Pro Database to the Cloud
This guide walks you through moving your Rock Gym Pro (RGP) database from a locally hosted server to your new RGP Cloud host.⚠️Before You Start (Please Read First)How the Process WorksHere is the b...
