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RGP Help Center
  1. Rock Gym Pro
  2. Customer Management

Customer Management

Email

  • Sending an email invoice
  • Sending an automated email for punch card purchases

Settings

  • Daily Auto-Tagging Rules
  • Using "querydate" in Triggered Queries
  • Customizable Proficiency Levels / Belay Certifications
  • Using a manual terminate status to terminate a frozen account
  • Applying actions to tagged customers
  • Editing the start and end date of an account’s status
See all 8 articles

Memberships and Punch Cards

  • Customer Quick Configure
  • Entity and Corporate Memberships
  • Overview of Quick Configure settings
  • Overview of membership payment type options
  • Modifying a member’s EFT billing details
  • Walkthrough for setting up future dues
See all 23 articles
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