Migration Agent Default
Articles
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RGP Windows Task Scheduler to send offsite
Before you can create a Windows Task in the Task Scheduler, you have to have a password for the Windows user account creating the task. Windows will ask for your Admin Password after you have creat...
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Web/Mobile Dashboard Access: Providing a staff member access to the Web Dashboard
You can provide staff members like managers access to the Web Dashboard to allow them to view real time sales and check-ins. Note that if you’re a multigym facility these staff members will have ac...
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Reviewing a Published Online Waiver Form
You can review a published online waiver form at any time through the Waiver Management window. In the Data Entry main window click Manage and select Waiver Management / Stations to open the Wai...
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Managing Products in POS
Adding a new product to the POSWhile Rock Gym Pro comes with common default products, you will want to add your specific product offerings to use the POS accurately. Products include everything fro...
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Editing, deleting, or splitting a time clock record
If you need to edit a time clock record to change the date or number of hours you can do so at any time in the Manage Employees window. In the Data Entry main window click Manage and select Employ...
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Setting the POS cash button denominations
While the POS system has default cash button denominations, you can customize the buttons to whatever denominations you wish. In the Data Entry main window click Manage and select Settings to bri...
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Linking payment information
Here’s how to link a secondary member to a primary member's payment information: Look up the secondary member in the main Data Entry window and click Edit Customer. Click the Membership tab. ...
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Assigning a Signed Paper Waiver to an Existing Customer
Once a document has been scanned or classified it will show up in the Document List window. You can then assign it to the correct customer. To get started, in the main Data Entry window go to Vie...
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Changing the Start Date for a Youth Program Participant
Once you add a participant to a youth program group you can assign a different start date than the date you added them. This is useful for backdating when a student started if you are catching up o...
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Adding Seats in the RGP Cloud User Dashboard
Login to the RGP Cloud User Dashboard with an Organization Admin or Group Admin seat.1) Click on the Seats link and then the + New Seat button. From here you can create the Seat Profile:First, sel...
