Andy Laakmann
Comments
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From a business stand-point (if I understand your question), I agree that the credit is the best way to handle this situation. You could also have issued a refund, but since he will remain a membe...
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Clay - Good idea! Two different approaches to consider: #1 Allow products to have an OPTION that says "Automatically edit customer after sale". #2 - Perhaps a better solution is to have an option...
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Ah, this feature. Many, many people have asked for this feature... but I am resistant for the following (hard to describe) reason: Unfortunately, this is very complicated to get right and could re...
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colored quick buttons: not yet, but I'll add it to the feature list.
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I presume you are talking about a prepaid membership. If you allow prepaid one-month memberships to be frozen (in Settings), then the end date will be adjusted for the number of frozen days,
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Actually Meg, it mostly already does. There is an option on the Members tab of settings to escalate #2 to #1 when #2 freezes. And then for #3 and #4 you can assign a surcharge if BOTH #1 and #2 fr...
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What gym? And please remember that all gyms choose to operate the software differently... so if something doesn't look right... don't forget to ask the source... ME :) I talk with gyms running RG...
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The 1-month etc. buttons when editing memberships pretty much solves any date screw ups. I've rarely, if ever, heard of significant date screw ups. You almost never need to enter dates - you just...
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The customers involved in the transaction are automatically pulled up in Data Entry. All your staff needs to do is ALT-TAB to Data Entry (or click the DE in the top bar) and configure the membersh...
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And if you haven't discovered it yet... Data Entry -> View -> Customers: With Warnings is a huge in finding membership ommission errors.
