Andy Laakmann
Posts
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Documentation for Booking System
The documentation page for the new booking system has been posted to the main website. http://www.rockgympro.com/?page_id=1408
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Booking System Question and Answers
Use this thread to post your questions regarding the upcoming booking system.....
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Zip Code Histogram Report - Available
We receive many requests for a "zip code report". Here is the SQL for a custom report to do just that. I'll probably stick this report in a future build, but for now here it is... Go to Data Entr...
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Small RGP price increase for 2014
Our premium support prices have increased by $1/month for L1 and L2 service levels. Please see the announcement here. http://us2.campaign-archive2.com/?u=45b6f384fb4529f707686bfa4&id=fc0ae5db92 T...
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Tips for installing the Epson TM88V printer + cash drawer
I recently had a bit of an adventure installing a TM88V receipt printer + MMF cash drawer on Windows 8, so thought I'd document my experience. * Install the Advanced Printer Driver v4.5 available a...
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New update to RGP available, including support for Youth Program Groups
Please read the update announcement: http://us2.campaign-archive2.com/?u=45b6f384fb4529f707686bfa4&id=28151b1d9f
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Veracity Insurance Orientation Forms in RGP
Do you use Veracity as your insurance broker? If so, you may have become aware that Veracity will be requiring additional orientation checklist forms for new participants. These are new documents...
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Troubleshooting waiver connectivity issues
Customers often contact us stating their waiver system is not connecting or is slow to deliver the waivers. We understand this can be very frustrating for you, but please understand the overwhelm...
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Online Booking and Reservations
Hello, There is good news on the horizon for Rock Gym Pro! After much soul searching, we have committed to creating an online booking and transaction system that will be seamlessly integrated with ...
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Understanding Reports
Weekly we receive a support email from a facility where they are confused that different reports don't "add up", particularly related to payments and sales. It is absolutely critical to understand ...
