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Hutson Myles

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Activity overview

Latest activity by Hutson Myles
  • Hutson Myles created a post,

    Financing gear sales on EFT

    1. Community
    2. Questions & Answers

    Our sales manager suggested the idea of allowing people to finance gear via their membership billing, similar to how phone companies amortize the cost of a device over monthly bills. The idea would...

    • 2 followers
    • 2 comments
    • 0 votes
  • Hutson Myles created a post,

    iPad iOS updates

    1. Community
    2. Questions & Answers

    Anyone updated to iOS 9.3.3 or 9.3.4 yet? Any feedback on whether it makes Safari freeze less or more when filling out waivers?

    • 1 follower
    • 1 comment
    • 0 votes
  • Hutson Myles created a post,

    Customer concerned that payment info not encrypted

    1. Community
    2. Questions & Answers

    Had a call from someone who had attempted to book a lesson through our website (we use the embedded widget) but then balked at entering his credit card info because he couldn't see the HTTPS lock i...

    • 2 followers
    • 2 comments
    • 0 votes
  • Hutson Myles commented,
    1. Community
    2. Questions & Answers
    3. Waiver E-mails

    Thanks Andy. I did check the address in recent waivers and it was correct, so as I said I suspect something happened to it on the customer's end. It was a corporate address so I'm guessing they mig...

  • Hutson Myles created a post,

    Waiver E-mails

    1. Community
    2. Questions & Answers

    Recently had a couple of customers claim they never received waiver confirmation e-mails after filling out waivers online. While I strongly suspect it's gone to their spam folder (though one guy sa...

    • 2 followers
    • 2 comments
    • 0 votes
  • Hutson Myles commented,
    1. Community
    2. Questions & Answers
    3. Early-in memberships?

    Thanks very much for sharing this info! So far I had heard from a few people on Facebook but didn't have any rate info, and some places just do an early day pass rate, which we already do as a stud...

  • Hutson Myles commented,
    1. Community
    2. Questions & Answers
    3. gender

    We were just talking about wanting this the other day. I'll send Amy a message too.

  • Hutson Myles commented,
    1. Community
    2. Questions & Answers
    3. Monthly billing (on account)

    Yes that happens sometimes but not often. In most cases we contact the member a few days later (they also get an e-mail the next day if you are using the billing e-mail system) and collect the bala...

  • Hutson Myles created a post,

    Early-in memberships?

    1. Community
    2. Questions & Answers

    Anyone actually use this feature? We are thinking of adding it because we are packed to the gills during busy hours, but only have a handful of members who check in at other times. We are trying to...

    • 2 followers
    • 2 comments
    • 0 votes
  • Hutson Myles commented,
    1. Community
    2. Questions & Answers
    3. Fingerprint Members for entry

    Not sure if anyone has tried this, but I have a few coworkers and members who have worked at restaurants that use fingerprint scanners for employee timeclocks, and they said they had to get manager...