kennethpack
Posts
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Privileges, Invoices & Credits
Hey Andy, Sorry for blowing up the forum lately; lots of questions! A year or two ago we delegated a lot of our membership tasks (cancellations, freezes, refunds, weird circumstances) to a Membersh...
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Membership Expired, Using Punch Instead
Hey Andy, Any way to get this implemented? Let's say John Smith bought a Semester Membership last year, and it expired 12/31/2016. He later bought a 10-Punch Card, and every time he checks in we ge...
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New Server Recommendations
Hey Andy et all, For years we've run our RGP MySQL server on our General Manager's workstation. We're cleaning up her office finally, and we're thinking of moving the MySQL server to a dedicated ma...
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(Light) Blue Screen of Death?
Hey guys, any idea about this? If a staff member closes one application by accident (usually POS or Data Entry), sometimes when we try to restart we get a (light) blue screen of death, which goes a...
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List by Customer Subtype / Auditing Membership Discount Categories
Quick question: is there a way to list all customers of a certain subtype? Not available under Adv Search or View. Long question: We need to start auditing our membership based on discount types; t...
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Recent Waiver Activity: Context Not Supported?
So recently on one of our two main PCs, we've been getting a blank screen with the message "Context Not Supported" when we click on Recent Waiver Activity within Find Documents. What's broken? I th...
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Prepaid Annual Customer with EFT Responsiblitiy
Hey guys, Wondering how to handle this scenario. John is a prepaid, annual member. Mary is an EFT member whose membership dues are being billed to John. John has an EFT card on file, but is not a b...
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iPad2 Waivers: Selfies?
Hey guys, Our gym just upgraded from the old waiver stations to iPad 2s to use as waiver stations. I've been googling around to see if there's an option to have customers take their own photo with ...
