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gcapener

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Activity overview

Latest activity by gcapener
  • gcapener created a post,

    Punch cards

    1. Community
    2. Facility Operations

    Hi, I'm just wondering how we can tell when a punch card comes up as 0 punches left does that mean that that was the last one or does it mean it has already run out. We had a customer come in one d...

    • 1 follower
    • 1 comment
    • 0 votes
  • gcapener created a post,

    Net Sales Summar

    1. Community
    2. Questions & Answers

    Hi Andy, I have been printing out our Net Sales Summary reports for each month and the amount does not add up to our bank amount? I'm not sure what the Closeout Adjustment amount is, it seems to ke...

    • 1 follower
    • 1 comment
    • 0 votes
  • gcapener commented,
    1. Community
    2. Questions & Answers
    3. scanning memberships

    Haha, of course!! Yes, that works thanks Andy (what a rooky I am...)

  • gcapener commented,
    1. Community
    2. Questions & Answers
    3. scanning memberships

    Hi Andy, The numbers appeared in the top left hand corner of Notepad and the scanner beeped. So what happens is when a member comes in I scan the card and the scanner beeps but nothing happens so I...

  • gcapener created a post,

    scanning memberships

    1. Community
    2. Questions & Answers

    Hi, We have just opened and when our members come back in their cards aren't scanning onto the computer so we are having to do it manually, can you tell me what I'm doing wrong.. :) Thanks

    • 2 followers
    • 4 comments
    • 0 votes
  • gcapener commented,
    1. Community
    2. Questions & Answers
    3. Receipt printer

    Thanks,Andy, I'll give that a go because the settings on RGP are all good and still no joy with the printer....

  • gcapener created a post,

    Receipt printer

    1. Community
    2. Questions & Answers

    HI, Not sure if you can help but my receipt printer has stopped working. It says that it is available and seems to be fine, but when I press print receipt it just flashes up error, but when I go to...

    • 2 followers
    • 2 comments
    • 0 votes
  • gcapener commented,
    1. Community
    2. Questions & Answers
    3. Quickbooks

    Ok, thanks. We just can't seem to find a desktop version of quickbooks we only seem to be able to get the online version? Do you know of a link for this?

  • gcapener created a post,

    Quickbooks

    1. Community
    2. Questions & Answers

    Hi, We are trying to download quickbooks to the desktop to link up with RGP but it would seem that they only do an online version? We are in Australia and we have a quickbook version called Reckon,...

    • 2 followers
    • 3 comments
    • 0 votes
  • gcapener created a post,

    installation

    1. Community
    2. Questions & Answers

    I am trying to install Rock Gym Pro and I keep getting Error #1045 saying, will not apply the security settings need to open TCP port 3306, which I have done, but it still will not install the con...

    • 1 follower
    • 1 comment
    • 0 votes