Nicole Menasco
Articles
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Troubleshooting Your RGP Cloud Connection
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Discounting a transaction in Point of Sale
Here is how to add a discount to multiple items or an entire transaction. If you need to discount only a particular item in the transaction, click here. To get started, click POS to launch the Po...
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Preparing for Scheduled RGP Downtime
Rock Gym Pro will undergo scheduled maintenance on Thursday night, December 4th, from 9:00 PM - 10:00 PM PST (05:00-06:00 UTC 05-DEC-2025). Because our customers span many time zones, this window m...
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Custom Colors for Kiosk Form List
In RGP version 1.1.133731, we added the ability to create custom color palettes for the kiosk form list. Here are some screenshots explaining where those custom options are located.Global settings...
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QuickBooks Integration Update - Using "Sales Tax Payable" revenue account
Updated: 8/28/22 Prior to update v.1.1.133919, facilities using the RGP + QuickBooks integration have been unable to use the default QuickBooks “Sales Tax Payable” revenue account. If a facility ...
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v1.1. 133919 - Released to Cloud Week of 08/29/22
Update: 08/31/22 - Being released in stages to ALL RGP Cloud Users. Features/Improvements RGP QuickBooks integration improvement. Facilities can now use the default QuickBooks “Sales Tax Payable...
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v1.1.133875 - Released to Cloud Week of 07/18/22
Update: 07/18/22 - Being released in stages to ALL RGP Cloud Users. Features/Improvements Custom Policies 3-7 can now be automatically "cleared" after a specified number of months. Prior to this...
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v1.1.133835 - Released to Cloud Week of 06/27/22
Update: 06/29/22 - Being released in stages to RGP Cloud Users. v1.1.133835 is the latest version available to Cloud users. Some of the enhancements listed below include fixes from v1.1.133820 and ...
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v1.1.133807 - Released to Cloud Week of 05/02/22
Update: 05/03/22 - Being released in stages to RGP Cloud Users This update includes: Features/Improvements Adjusted the display of customer notes to prevent extremely long staff names from squishi...
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Sample Grid Reports
Use the reports below to get started with Grid Reports. Each report can be downloaded and imported into your system.We will continue adding new reports to this list over time. Membership & Customer...
