Video Tutorials - New Employee Training
Rock Gym Pro is a powerful member management system built with flexibility in mind. Every facility will use the software a bit differently depending on their specific operational needs. With this in mind, we've developed a series of high-level video tutorials that covers the features and functionalities that "most" gyms will use at some point. The tutorials listed below (30 minutes of viewing time) are meant to serve as a very basic overview of these core features that can help new front desk employees get up to speed with RGP faster.
- Video - Intro to RGP
- Video - Employee PIN Numbers
- Video - Time Clock
- Video - Creating New Customer Accounts
- Video - Updating Existing Customer Records
- Video - Customizing Customer Accounts
- Video - Selling and Checking in Day Passes in POS
- Video - Selling and Setting up Punch Passes
- Video - Selling and Setting up EFT Memberships
- Video - Selling and Setting up Secondary Family EFT Memberships
- Video - Selling and Setting up Prepaid Memberships
- Video - Returning a Product
- Video - On-Account Sales
- Video - Selling Gift Cards
- Video - Casually Shared Punch Cards
- Video - Member Guest Passes
- Video - Unfreezing a Membership
- Video - Handling Terminated Memberships
