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Articles
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Sending an email invoice
Your staff can email members and customers a copy of any invoice. Here’s how to email an invoice: In the Data Entry main window, search for the member/customer. Select their name and click the In...
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V1.1.121247 - Release 6/05/17
Details on the updates listed below can be found in this Announcement Two Major Improvements Smartwaiver Integration RGPro Mobile App Minor Improvements Mobile app invite emails Reorder report...
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Webmaster Guide to RGP Web Widgets
Rock Gym Pro (RGP) web widgets allow you to display offerings, schedules, and events on your website and accept online bookings and payments. This guide walks through how widgets work, how to choos...
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Best Practices for Using RGP in the UK
BackgroundIn North America, the most common form of customer membership is to have members set up on recurring billing with a credit card for unlimited access to the facility. These members pay no ...
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Offsite Backups
As part of a Paid Plan you can choose to have your database backups transferred and stored securely offsite for no additional cost! Now you can have peace of mind should an unforeseen disaster stri...
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Backing up your RGP Database
Backing Up (and restoring) your database is incredibly simple. Rock Gym Pro can easily be configured to automatically produce a single, encrypted backup file containing your entire database. Thi...
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XCharge / XWeb Payment Processing by OpenEdge
For Customers in the United States, Canada, UK, Ireland, New Zealand, Singapore, and Australia: We've recently developed a new payments integration, RGP Stripe Custom. This integration allows us to...
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RGPro Connect Mobile App Overview
The RGPro Connect mobile app is available for your customers to download from the Apple App Store and Google Play. This customer-facing app allows users to: 1) View your class availability in real-...
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RGP Update – New Features Released - June, 2017
We’ve got (a lot) more features ready to install in the latest update to Rock Gym Pro. See a list of ALL features below. To get the update, launch Data Entry -> Manage -> About -> Update. 1. Sma...
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RGP Update - More New Features Released - April, 2017
Three weeks after the last Rock Gym Pro update, more features and bug fixes are ready for you to install. To get the latest version, go to Data Entry -> Manage -> About -> Update. With this latest ...
