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Articles
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RGP Update - New Features Released - March, 2019
Reminder: If you’re using RGP Cloud, you do not need to install a new version of the software to use the updated features listed below. You already have them! (Learn more about using RGP in the Clo...
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RGP Membership Billing Lifecycle
If you're just getting started billing your members, use the chart below as a guide for some "best practices" on using the RGP Billing feature. Note: Be sure to set up your 3rd party payment proc...
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Multigym Option: Placeholder (archived) Customer Records
In Customer Queries, there is an option to include a “placeholder” customer record. Checking the box shown below allows remote customers to be included in your query result reports. An Example:By d...
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Automated Billing Available for RGP Cloud Users Only
Automated Billing is an optional feature that allows you to automatically schedule your monthly billing tasks to run at specific dates/times during the month. This feature is available to RGP Cloud...
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Automated Billing Overview
Automated Billing is an optional feature that allows you to automatically schedule your monthly billing tasks on specific dates and times during month. This feature is available to RGP Cloud users ...
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What is Billing Launch?
A Billing Launch is a one-click action that conveniently processes all of your billing at once. Once a month you can use the Billing Launch to process your billing. If you collect balances mid-mont...
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How to display multiple membership options for purchase on your website
If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at your facility. The system is incredibly flexible so there are...
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V1.1.131525 - Release 01/23/19
Details on the updates listed below can be found in this Announcement New Features Online Membership Sales SendGrid HTML Templates for Transactional Emails Updates/Improvements to Customer Queries...
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Advanced Customer Query: An Example
With advanced logic built into the Customer Queries feature in Rock Gym Pro, the options for parsing customer data are nearly limitless. Below is a simple example of how a gym might use an Advanced...
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RGP Update - New Features Released - January, 2019
Reminder: If you’re using RGP Cloud, you do not need to install a new version of the software to use the updated features listed below. You already have them! (Learn more about using RGP in the Clo...
