Migration Agent Default
Articles
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Printing a product list
If you want to print or download a list of your current product offering you can do so in the Manage Products window. In the Data Entry main window click Manage and select Products to open the M...
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Creating a timesheet report for an individual employee
While you can run a time report for all staff with General Reporting, you can pull an individual employee’s time in the Manage Employees window. In the Data Entry main window click Manage and sele...
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Deleting additional products from an EFT membership
If you have additional products associated with an EFT membership, like daycare or locker access, you can easily remove the product from the customer’s account. Look up the customer in the main Da...
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Assigning a register or cash drawer to a workstation
If you want to set up a register or cash drawer you can easily do so in the settings. Note that you will need to set up the register or cash drawer for each workstation. In the main Data Entry wi...
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Unclassifying a Scanned Document
If a document has been misclassified, you can unclassify it in the Customer Documents window. This will remove the assigned customer and put the document back in the bulk classification list to be ...
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Printing out a youth program group roster
Oftentimes it’s easier to print out a roster and check in students by pen, updating the system later. Here’s how to print out a roster; before you do, you may want to configure your printed roster ...
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Activating and Deactivating the Email System
Once your email actions are set up just the way you like them, it’s time to activate the email system. Once the system is activated emails will be sent according to the actions, so make sure everyt...
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RGP Cloud Password Requirements
For security purposes, Rock Gym Pro has a few minimum requirements that your RGP Cloud password must meet. We strongly suggest completely random passwords that are recorded in a safe place. Persona...
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Installing Microsoft Windows .NET
Rock Gym Pro requires the .NET library version 4.5 to operate. Please download Microsoft .NET 4.5 directly from Microsoft. You can also download and install .NET 4.5 directly from Rock Gym Pro here...
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Transferring Gift Cards Between Multiple Facilities
Please contact Rock Gym Pro support if you wish to enable the transfer of gift cards between locations. Please note the following: Gift card numbers must be unique across all databases now and in ...
