Migration Agent Default
Articles
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Paying for products on account
Customers with a credit card on file can place items “on account”, allowing you to bill them for all their purchases at once as part of the monthly billing. Here is how to place a payment on accoun...
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Creating a new quick button tab in the POS
Quick buttons in the POS make it simple to ring up commonly-used products. To help manage your quick buttons, you can separate them into different tabs such as day passes, membership, rental items,...
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Reviewing credit due balances
You can review a list of credit due balances at any time by visiting the Billing Center window. In the Data Entry main window click Manage and select Billing to open Billing Center window. Cli...
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Using a Mac with RGP Cloud
* Note: Only Personal cloud seats can access RGP Cloud using the method described below. Workstation cloud seats and POS hardware are not accessible. Though the RGP Cloud is not designed to integr...
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GDPR Compliance and Tools
The General Data Protection Regulation (GDPR) took effect on May 25, 2018. If your business is based in the European Union (EU), or if you process the personal data of EU citizens, you are required...
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Excluding category discounts for specific items
Say you offer a 10% discount on food for members, but there is one specific item you wish to exclude. You can exclude category discounts on a by-item basis in the Manage Products window. In the ...
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Web/Mobile Dashboard Basics: Reviewing check-ins in the Mobile Dashboard
In the Mobile Dashboard you can review check-ins on a daily basis.To begin, log in to your Mobile Dashboard.Click the Check-Ins tab.Select the date, or click Today to see today’s sales info. Use th...
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Reviewing recently completed digital waivers
If your staff needs to review a recently completed digital waiver they can easily review any waivers completed that day. In the Rock Gym Pro Folder on your PC open the Waiver Station app. Clic...
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Exporting a Waiver Form Created in Rock Gym Pro
You can easily export a waiver created in Rock Gym Pro to use in another program. Note that the document will be exported as an .RFM file. In the Data Entry main window click Manage and select W...
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Setting up the POS to round change for cash transactions
You can choose to have RGP's POS round the "Change" prompt shown to your staff for cash transactions if your business no longer accepts pennies ($0.01) or similar. In the Data Entry main window ...
