Migration Agent Default
Articles
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Apply a Gift Card as Credit
If a member wants to apply a Gift Card as a credit towards their membership dues, it is not obvious how to refund a gift card. However, it can be done. In the POS, add an item to reflect the gi...
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V1.1.125720 - Release 12/12/17
Details on the updates listed below can be found in this Announcement. Features Faster and More Reliable EMV Integration Customizable Proficiency Levels / Belay Certifications Improvements N...
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RGP Update - New Features Released - December, 2017
New features are ready to install in the latest update to RGP. To get the update, launch Data Entry → Manage → About → Update New Features 1) Faster and More Reliable EMV Integration EMV is the...
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Customizable Proficiency Levels / Belay Certifications
If a member earns a certification or has passed a course that shows proficiency in a certain area, you can update their customer profile to reflect their proficiency. To set up your own custom pro...
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RGP Cloud - Coming Mid 2018
We’re super excited to announce that Rock Gym Pro is planning to support a remotely hosted alternate version of the software called, RGP Cloud. With RGP Cloud you will no longer need a physical ser...
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Customer Information Displayed at Check In and POS
Customer information displayed at Check In: Customer information displayed at POS:
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V1.1.124344 - Release 10/17/17
Details on the updates listed below can be found in this Announcement. Features Membership Change Request Form enabled on 'Form List' New Charts added to the Reporting tab New Mobile App and Custo...
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RGP Update - New Features Released - October, 2017
New features are ready to install in the latest update to RGP. To get the update, launch Data Entry → Manage → About → Update New Features 1) Membership Change Request Form on ‘Form List’Your ...
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ACH Billing Event-Settlement Pending
After transmitting your ACH batch to ACHWorks, you will need to open up the billing payment window and navigate to the ACH Responses tab. Check the box to Automatically download ACH responses as pa...
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How do I disable the Knowledge Base from appearing in RGP?
By default, the searchable Rock Gym Pro Knowledge Base is shown at the top of the screen in Data Entry. If you'd like to disable this feature, from Data Entry go to Manage > Settings > Misc. and ...
