Andy Laakmann
Comments
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Thanks for the positive report John! Fingers crossed things remain smooth :) And for those thinking about moving over... details in this document: https://docs.google.com/document/d/1hPaVWmskuhSJGa...
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Here is a bit of a summary: https://docs.google.com/document/d/1yktN601ksecbUSPr5qBBMCkBZw7B7pnwAhZO0tnltCo/edit?usp=sharing
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Virtually all RGP customer records are now created via the waiver system (via Find Documents instead of manually with Add Customer), and you have full control within the waiver system to require (o...
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Customer queries can't be used within email actions as the SQL is totally different, especially since the email actions are based on an "action" performed on the previous day. In the case of one f...
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Added to the list.
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Thanks for the feedback john. I haven't heard of RCM crashes, so that's good to know it is a possibility. As for #2.... go to Settings -> Payments & Billing -> Billing Credit Card and enable the EM...
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Hi Audrey, Thanks for heads up. This is a unique problem to the UK it seems :) In the U.S., people typically carry membership to only one gym - and thus only have one barcode on their keychain. ...
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I presume these are modern iPads, correct? And the iOS is up-to-date? If they are old iPads, than all bets are off... Unfortunately, Safari is notorious for various resource leaks that causes the...
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RGP reports are accurate with regard to the information inside of RGP. If your bank statements differ it can be for many reasons including staff error, staff missing transactions, etc. IF the cl...
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Thanks for the suggestion. I've actually seen cases where prorated dues are charged. For example, "Pay the first month's membership to sign up for EFT". They pay ONE full month at POS, and the p...
