Andy Laakmann
Comments
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If the add-on product is setup with taxes in Manage Products, sales tax will be correctly added to that product as part of the normal dues posting, even if your membership is not taxable.
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For a credit card in-store purchase, you can always open up a web browser and just complete the form on behalf of a customer. I think the purchasing of gift cards via cash is rare enough (for now) ...
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Data Entry -> View -> Customer Queries and filter by Customer Subtype. You can then load that list of customers into Data Entry.
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Haven't heard of anything like this before, though obviously anything can happen. I suspect a previous publish event got interrupted (internet dropping, etc.) and the events weren't refresh. Or ...
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All systems are operational on our end. I suspect someone modified your RGP schedule in such a way to make events not available. A common reason for this is changing a resource that many (or all?...
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Not currently, and part of the reason for that is because there is the ADD MINOR button on the last step to expedite the customer in creating more waivers for minors. If it auto-redirected then t...
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Hi Jon, Just setup a few test customers that you can use to practice/train on for customer configurations/memberships. For POS, just immediately void any test transactions in POS history. And check...
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You want to make sure all the iPad URLs are the same and include the "deliverto...". On the LIVE tab in the Manage -> Waiver you can get the proper URL. Sounds like you have a mismatch between i...
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At this time the option only applies to recurring rules, not fixed events.
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These most recent errors are 100% an internet problem.. either local to your network or regional (meaning your location cannot connect to the RGP servers). Even if your internet is "working", ther...
