Andy Laakmann
Comments
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There are options in Settings to automatically (or not) check-in newly added customers. Additionally, there is an option to prompt staff (or not) to checking newly added customers.
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Hi - This has been fixed. Bug on our side. We're making changes to the booking widgets under-the-hood to support the upcoming mobile app. Thanks! Andy
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Have you tried using Customer Queries, with a filter for Booked XYZ course?
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You don't need a paid plan to "check" the waiver box on a profile and record that the customer has a waiver. But to upload and store scanned documents, yes you do. The documents are stored in the...
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Hi Jon, Manage -> Spending Limits is what you seek. Cheers Andy
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Please contact support directly so they can assist you. Be sure to include your facility name and all pertinent details. https://www.rockgympro.com/contact/
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Are each of these documents configured as different document types? If they are you can use customer queries to filter on customers who completed specific documents. If you didn't properly set the...
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Yes, and I was planning on reaching out to you in the coming days. I'll let you know.
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The app is actually done and being tested as we speak. It allows check-in via a barcode on the screen and booking. You will probably need to upgrade your barcode reader. As for EFT membership sal...
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Hi Jake We had a support exchange about this last week. I am confident, based on the information provided, that the card was inserted twice into the EMV device. The charges were a minute apart. ...
