Andy Laakmann
Comments
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Here's a reply to a similar question. This big issue is the alerting issue. http://www.rockgympro.com/forum/topic.php?id=101 Most gyms train their staff to check-in the guests in the Check In appli...
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Try uninstalling and reinstalling rgp. You won't loose any data.
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Also, the latest version - in beta - includes the ability to create a CSV file of ALL fields in a customer record. You can then include additional information like first name, last name, etc. with...
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You don't happen to have visual studio on your computer do you? Googling that error indicates possible conflicts.
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The source code is very out-of-date right now, and it wouldn't help anyways, as this isn't a source problem. I don't think fixing it is particular critical since this is just a test computer - and...
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Too funny. RGP is designed to be "staff" resistant. But apparently I missed a spot!
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Yes, ideally I think that error should be fixed at closeout - so your employee should create it. Options to correct it: * Void payment and do a new transaction * Create a new transaction and use th...
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My first question is why isn't your employee catching this in the z-out and doing an adjustment there? Ideally, the adjustment should be detected BEFORE closing out the register. And presumably t...
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It actually should allow you to void an earlier invoice, unless it was to the same person. You only run into problems if the customer has a later invoice in the day. This is due to an (unfortunat...
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I might implement guest pass sharing across gyms in the future, but it is fairly tricky because the way the multiple gym support is handled. sorry for the inconvenience! Andy
