Andy Laakmann
Posts
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Common reasons for the offsite backup to fail to run as scheduled
... and the #1 reason.... drum roll.... Someone changes the Windows user password from which the task is scheduled! If you change the password of the windows user, you must delete and reschedule t...
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Using the booking system for a one-day membership sale
A customer got creative with the booking system and successfully used it for a one-day membership sale. Some screen shots in the document below: https://docs.google.com/document/d/1J7ZdGzWpHPtpvwbF...
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AVG antivirus detecting false positive with the latest update
Just an FYI.. Some installations of AVG antivirus are detecting a false-positive with a new utility that is included with the latest update to RGP. The utility is the MySQLConfigurator.exe. This u...
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New update to RGP - December 2nd, 2014
A new update to Rock Gym Pro is available! Here are the list of changes and improvements. To update your software go to Data Entry -> Manage -> About -> Update Booking System * Stripe Reconciliatio...
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Uninterrupted power supplies (UPS) on your server - not a bad idea...
A large gym recently experienced a crash/corruption of their MySQL database when someone cycled power on the wrong circuit breaker. While a rare event, it did happen and caused much grief. A simp...
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Third Party Gift Card Solution
Unfortunately, online gift cards didn't happen this year for RGP. Just too many other coals in the fire :) One gym has identified a great third party provider: http://www.thegiftcardcafe.com They...
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Google calendar feeds removed from the Booking Calendar Widget
Unfortunately, Google dropped support for the API required to display Google calendar feeds within the booking system calendar widget. Because of this, support has been dropped for including these...
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iPad 2 waiver stations - stick with iOS7
As many of you are probably aware, Apple recently released iOS 8. Unfortunately, iOS8 performs very poorly on iPad 2s. The Safari browser, in particular, runs very slowly and this can impact you...
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Importing iCal feeds into the new RGP booking system
The new RGP booking system allows you to import iCal feeds to overlay on the calendar displayed to staff. Some examples of uses might be iCal feeds published from shift planning services. The iCal...
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Are your reports running slowly? MySQL performance tuning for large databases
If you find RGP reports starting to run slowly and you have a large database - it may be time to adjust your MySQL settings. MySQL is wickedly fast... but once certain thresholds are surpassed it c...
