Amy Recker

Total activity 114
Last activity November 02, 2021 11:35
Member since November 02, 2021 11:25

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Amy Recker commented, December 31, 2019 03:01
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Hello Scotty, No, this feature has not been added to the software. But it has been added to our feature request list for review.
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Amy Recker commented, June 08, 2019 02:45
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Hello Diane, I have a call scheduled with Sarah on Monday to discuss. But some documents can be created in RGP, and/or Smartwaiver. It depends on what the document looks like as Smartwaiver is an ...
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Amy Recker commented, May 23, 2019 16:46
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Hello Heidi, thank you for letting us know about the broken link. We have the online calendar and booking feature gyms use for the yoga classes. If you wanted a member to have a yoga punchcard then...
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Amy Recker commented, May 07, 2019 03:25
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Hello Annie, On your POS workstation, please go to Data Entry->Manage->Settings-This Workstation and check the appropriate box to enable the drawer to open- After every transaction? Or only for Cas...
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Amy Recker commented, March 06, 2019 22:05
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Hello Scott, sorry for the delay we made an internal change which caused a slight mishap! The internal change was NOT to QB's but to the ticketing/support system and I wanted to clarify my statemen...
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Amy Recker commented, November 19, 2018 21:19
Hello Heidi, We now recommend all refunds are processed via the POS window. You can issue a refund using the RETURN button in POS. Then click Tender- you can issue cash/credit card or invoice the m...
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Amy Recker commented, July 18, 2016 21:36
Hello Jon, I did confirm the behavior as you described for Family members via Data Entry. Thank you for the information and we will get this fixed in the next RGP software update. Until then, pleas...
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Amy Recker commented, March 22, 2016 00:49
If you are using the transactional email system, then you can have an invoice emailed to the customers after you process billing. On a member's customer record select the Membership Tab and check t...
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Amy Recker commented, December 02, 2015 17:28
Hello Zac, Here is a link to our RGP Employee Access levels doc: https://docs.google.com/document/d/1yktN601ksecbUSPr5qBBMCkBZw7B7pnwAhZO0tnltCo/edit?usp=sharing Amy
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Amy Recker commented, July 21, 2015 00:55
The default is the touch option. If you want a signature there is the option, but the customer would have to select Type Signature. This was a popular customer request to have the signature default...
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