Nicole Menasco
Activity overview
Latest activity by Nicole Menasco-
Nicole Menasco created an article, Daily Auto-Tagging Rules
You can use Daily Auto-Tagging Rules in Rock Gym Pro to automatically tag customers who meet certain criteria as determined by a Customer Query. To get started, go to Data Entry > Manage > Tags > ...
-
Nicole Menasco created an article, Using "querydate" in Triggered Queries
When triggered customer queries are executed, the query is supplied a ‘querydate’ that can be used for the constraint date parameters. For triggered email customer queries or auto tagging, the qu...
-
Nicole Menasco created an article, Troubleshooting Your RGP Cloud Connection
In order to provide you with help quickly and efficiently, we need to know more about the issue you're experiencing. Please look at the different scenarios below and click on the scenario that best...
-
Nicole Menasco created an article, How to Move a Cloud Seat to a New Computer
Whether you are adding your personal cloud seat to an additional computer or swapping out the computer that a workstation or personal cloud seat is on, there are steps you can take to complete this...
-
Nicole Menasco created an article, Discounting a transaction in Point of Sale
Here is how to add a discount to multiple items or an entire transaction. If you need to discount only a particular item in the transaction, click here. To get started, click POS to launch the Po...
-
Nicole Menasco created an article, How to Prepare for Scheduled RGP Downtime
On Sunday, January 29th, 2023 at 12am PST (Sunday 3am EST, Sunday 8am GMT, Sunday 7pm ACT), Rock Gym Pro will be offline for approximately 2 hours. We will be using this scheduled downtime to upgra...
-
Nicole Menasco created an article, Custom Colors for Kiosk Form List
In RGP version 1.1.133731, we added the ability to create custom color palettes for the kiosk form list. Here are some screenshots explaining where those custom options are located.Global settings...
-
Nicole Menasco created an article, QuickBooks Integration Update - Using "Sales Tax Payable" revenue account
Updated: 8/28/22 Prior to update v.1.1.133919, facilities using the RGP + QuickBooks integration have been unable to use the default QuickBooks “Sales Tax Payable” revenue account. If a facility ...
-
Nicole Menasco created an article, v.1.1. 133919 - Released to Cloud Week of 08/29/22
Update: 08/31/22 - Being released in stages to ALL RGP Cloud Users. Features/Improvements RGP QuickBooks integration improvement. Facilities can now use the default QuickBooks “Sales Tax Payable...
-
Nicole Menasco created an article, v1.1.133875 - Released to Cloud Week of 07/18/22
Update: 07/18/22 - Being released in stages to ALL RGP Cloud Users. Features/Improvements Custom Policies 3-7 can now be automatically "cleared" after a specified number of months. Prior to this...
