Nicole Menasco
Articles
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Pulling Reports for Insurance Renewals
Insurance carriers often ask climbing gyms to report on membership counts, participant counts, and attendance figures during the renewal process. This article walks through how to find some of the ...
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Pulling Reports for Insurance Renewals
Insurance carriers often ask climbing gyms to report on membership counts, participant counts, and attendance figures during the renewal process. This article walks through how to find some of the ...
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Pulling Reports for Insurance Renewals
Insurance carriers often ask climbing gyms to report on membership counts, participant counts, and attendance figures during the renewal process. This article walks through how to find some of the ...
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Changing a User's Cloud Seat Role
Cloud seat roles determine a user's level of administrative access within the RGP Cloud Dashboard, not within the RGP database. For information on how to change an employee's permissions or roles i...
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Understanding Cloud Seat Roles
In addition to a Seat Type, every Cloud seat is assigned a Seat Role.A Seat Role determines what level of access a user has within the RGP Cloud Dashboard.There are three Cloud Seat Roles: Standard...
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Understanding Cloud Seat Types
When using Rock Gym Pro Cloud, every Cloud seat is assigned a Seat Type. Seat Types determine how a seat is used, who can access it, and how it is secured.There are two Cloud Seat Types: Personal S...
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Using a Database Backup and Reports to Recover From Unintended Changes
This guide should be used when large-scale unintended changes have been made in Rock Gym Pro and restoring from a database backup may be the best path forward. Common examples include accidental cu...
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Understanding Calendar Tracking & Analytics Fields
Rock Gym Pro includes several tracking and analytics fields that can be used to add custom scripts for platforms such as: Google Analytics Google Ads Meta/Facebook Pixel Other third-party tracking ...
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Enabling Auto-Assignment for Online Purchases
RGP includes a built-in auto-assignment feature for online transactions. When enabled, the system will automatically match an incoming online purchase to an existing customer record and assign it w...
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Enabling Auto-Assignment for Online Purchases
RGP includes a built-in auto-assignment feature for online transactions. When enabled, the system will automatically match an incoming online purchase to an existing customer record and assign it w...
