Opening the cash drawer without making a transaction

Once you’ve set the appropriate access level anyone with that access or above can open the cash drawer without conducting a transaction. Here is how to open the drawer through the Point of Sale.

  1. To get started, click POS to launch the Point of Sale system.
  2. Click the Open Drawer button at the bottom right of the screen.
  3. Enter your PIN number. This will create an audit log you can review of who has opened the drawer so management can track if there are any issues.
  4. The cash drawer will open and a warning will display that no sale was made.

    cash_drawer.png

 

Related Links
Setting access level to open cash drawer in POS
Viewing an audit log

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