Updating a Customer’s Proficiency Level

If a member has earned a certification or passed a course you will want to update their customer profile so they can use the facility without restrictions.

  1. You can update their climbing proficiency level from several different places in Rock Gym Pro by double-clicking on the customer’s name. This will bring up the View and Edit Customer window.
  2. Select the General tab.
  3. Under Skills and Rental Gear, use the Proficiency Level dropdown menu to select the new proficiency level. Proficiency levels are customizable in settings
  4. You can use the checkbox to restrict the customer’s facility access to just bouldering
  5. Click OK to save.



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