1. Rock Gym Pro
  2. Member Management
  3. Settings

Excluding a Customer From Billing

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If a customer’s credit card keeps coming back as declined for a few months you can easily exclude the customer from billing.

  1. You can exclude a customer from billing from several different places in Rock Gym Pro by double-clicking on the customer’s name. This will bring up the View and Edit Customer window.
  2. Select the EFT/Billing tab.
  3. Under Advanced Options, check the Exclude this customer from billing box.
  4. Click OK to save.

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