Migration Agent Default
Articles
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Creating Multiple Waivers For Your Waiver Station
Depending on your facility and requirements you may have multiple different types of waivers (such as Novices, Bouldering, Roped Climbing, etc). Here’s how to add additional waivers: In the Data E...
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Web/Mobile Dashboard Activation: Activating replication for the Mobile Dashboard
Before you can use the Mobile Dashboard you must first activate replication. If you haven’t already, download and run the MySQL Configuration Utility on your server to optimize your MySQL settings...
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Adding your facility information
When setting up Rock Gym Pro one of the first things you’ll want to do is enter your facility’s information. This information will be displayed on your invoices/receipts and transactional email sys...
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Creating a Product for a Youth Program Group
When creating a new youth program group, you should also create a product to represent sales to that specific group. This will help you properly manage invoices and ensure everyone in the group is ...
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Video - Employee PIN
Overview of the Employee PIN functionality Time: 0:32
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DOWNLOAD: RGP Locally Hosted/Installed Version
The latest version of the Locally Hosted Installed Version of Rock Gym Pro is available to download by clicking the link below:Request to Download RGP Local Installed Version
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Payment Processing Gateways
Rock Gym Pro can manage all your POS and membership transactions, but the actual processing of the credit card or ACH direct debit must happen through a 3rd party payment gateway. This is true of a...
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Emergency Troubleshooting Guide for Your Facility
We hope you never encounter any of the issues below, but if you do, here’s how to stay prepared and keep operations running smoothly. 💳 Credit Card Processing Goes Down First Steps: For custo...
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How to Use Draft & Tip Receipts in POS
You can print a Draft Receipt and Tip Receipt to hand to customers prior to completing a transaction. DRAFT RECEIPTAt POS, once a product has been added to a transaction, you will see a button o...
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Setting up an invoice to be paid later
Usually when you issue an invoice via email it’s paid immediately via EFT. However, if you have a client that wants to receive an emailed invoice and who will then mail a check for payment (such as...
