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RGP + Smartwaiver Integration Overview
As a Rock Gym Pro user, you have the option to create a FREE Smartwaiver account that can seamlessly integrate signed, digital smart waivers with your RGP account. This Smartwaiver integration is a...
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Understanding the differences in staff access levels
There are several levels of access you can assign to staff members in Rock Gym Pro. You can change an employee's access levels by going to Manage from the Data Entry window, selecting Employees and...
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Adding youth team dues to an existing membership
Some facilities bill youth team member dues as part of a youth team membership. However, you may have a youth team participant who is already a prepaid member. While you can’t add-on a product to a...
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Web/Mobile Dashboard Activation: Checking your database replication status in the Web Dashboard
The Web Dashboard relies on Rock Gym Pro’s data replication system to display up-to-date information.If your dashboard is missing data or appears out of date, you can check the replication status t...
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Setting up your digital waiver management station
To get started with digital waivers you must first set up your digital waiver management station. This should be done on an existing Rock Gym Pro workstation, preferably the one you’ll use to creat...
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Adding a New Waiver Form
Rock Gym Pro gives you the ability to offer customers paperless digital waivers both online and at your gym. Once the digital waiver is completed the customer’s information will be automatically ad...
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Overview of membership payment type options
Rock Gym Pro supports several different payment types for memberships. To get started, configure the customer account to be either a monthly EFT, single month prepaid, or annual prepaid membership ...
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Overview of Email Actions
You can define when Rock Gym Pro automatically sends an email to a customer and what the content of that email will be with email actions. To access the email actions, go to the Data Entry main win...
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Video - Time Clock
Overview of the Employee Time Clock functionality Time: 1:01
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OpenEdge EMV Step-By-Step Installation Instructions
September 19th, 2018 For Customers in the United States, Canada, UK, Ireland, New Zealand, Singapore, and Australia: We've recently developed a new payments integration, RGP Stripe Custom. This int...
