Migration Agent Default
Articles
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Custom Report: Employees - Timeclock - Previous Week Comparison
Report Description: Shows one row for each of past 5 week’s time clock counts by jobcode with columns for each day and week’s total, plus rows for last two years numbers for the first week displaye...
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Video - Selling and Setting up Punch Passes
How to sell and set up punch passes Time: 2:09
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Voiding a credit payment
If a credit payment was made you can void it out during the same day only. After that you will need to issue a return. To get started, click POS to launch the Point of Sale system. Click the ...
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Handling Shared Waivers in a Multigym Environment
When creating your initial multigym configuration our support team will need to know your plan for sharing waivers before we can link up your facilities. We strongly recommend facilities work with ...
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Adding a new quick button in the POS
Quick buttons in the POS are handy to quickly ring up commonly-used products. The system comes with several default buttons for common items. You can also add new quick buttons to the POS for whate...
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Billing ACH accounts
US Customers Only - International facilities can use mock/simulated billing for ACH customers Once you have set up your ACH gateway you will be able to bill ACH customer accounts and withdraw pay...
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Generate API Key for RGP Cloud
The Rock Gym Pro API Documentation can be found here: https://api.rockgympro.com In order to use the RGP+Zapier integration, you need to generate an API key. To generate an API key, a Cloud Org A...
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Web/Mobile Dashboard Access: Removing a Staff Member Access to the Web/Mobile Dashboard
You can remove a staff members access to the Web Dashboard to disallow them to view real time sales and check-ins. In the Data Entry main window click Manage and then Web/Mobile Dashboard Access to...
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Emergency Troubleshooting Tips - Locally Hosted
If you’re having issues with Rock Gym Pro, please scroll down for a list of troubleshooting tips.If you’ve left us a voicemail or sent us an email after hours we’ll be sure to get back to you as so...
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Publishing a Waiver Form Design to go Live
Once you’ve finalized your waiver form content and design you will need to publish it, making it live for customers to access. In the Data Entry main window click Manage and select Waiver Manage...
