Migration Agent Default
Articles
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Video - Selling and Setting up EFT Memberships
How to sell and set up EFT monthly memberships Time: 4:12
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Issuing a credit card return
If a customer purchased an item on credit card and would like to make a return you can easily place the money back on their credit card. To get started, click POS to launch the Point of Sale sys...
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Deleting a quick button tab from the POS
The POS comes with several common quick button tabs already created. If you wish to delete ones you don’t use you can do so in the Manage Quick Buttons window. In the Data Entry main window clic...
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Reviewing billing events
You can review a list of your billing events at any time by visiting the Billing Center window. In the Data Entry main window click Manage and select Billing to open Billing Center window. Cli...
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Zapier Integration
What is the RGP + Zapier integration?Zapier is a cloud-based integrations platform that allows you to automate actions between popular web apps you use every day. With the Rock Gym Pro Zapier integ...
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Custom Report: Gift Card Balance "As-Of" Date
Report Description: Generates a report showing a gift card's remaining balance on the date the report is run. Columns Displayed: Cardnumber Solddate Balance Download the SQL code as a .txt fi...
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Accessing Your Cloud Host
Creating a New Connection Profile To access your cloud host you need to perform the following steps on all workstations. Multi-location organizations need to perform these steps on all workstation...
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How to Copy Calendar Offerings from One Gym to Another
If you operate multiple gyms, you can easily copy the Calendar Offerings from one gym's database to another's. When you copy the Calendar Offering, all of the settings, email content, etc will be c...
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Restoring/Moving your RGP database to a new server
This guide walks you through restoring or moving your locally hosted Rock Gym Pro (RGP) database to a new server computer.This process can be used for: Planned server replacements or upgrades Recov...
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Can I use RGP Documents with the Smartwaiver app?
If you have documents currently set up in your RGP account that you’d like to continue using as an RGP document, you can show the document in the Smartwaiver app by using the Top Level Form List in...
