Alastair Steward
Posts
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Slow X-Charge Apparatus
Hey Andy, For the last month or so, it seems as though the credit card app (what has to load in order to swipe a card) is loading really slowly. Sometimes it takes 10 or 20 seconds to load. Again...
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Zip Code Query
Hey Andy, We're trying to run a report showing us how many customers we've had from each zip code. There isn't a query for zip codes. As a work around, I exported all our data to a text file and ...
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E-Waiver Preview Warning
Andy, I received an email from a customer today saying she found it annoying that if you fill out all the fields in the online waiver and then preview the document, when you navigate back the data ...
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POS integrated with a tablet
Andy, First of all, I just want to say how impressed with RGP and all the latest improvements I am. Now I have a suggestion/request. There are several scenarios in which we would find it very usef...
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Confirmation Email
We've been running the RGP online waiver for months now and, overall, it works great. However, occasionally I come across someone who never receives the confirmation email, not even in their spam ...
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Multiple Minors on the same waivers
We've recently installed our first waiver station and it's working really well. The only issue we've run into so far is that parents who bring in two or more kids (especially if they're also climb...
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Ability to open cash drawer
Until recently, only staff with 'power' authority or higher could open the cash drawer. However, now several staff members who are at 'staff' level can also open the cash drawer. Why is this and ...
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Keyboard Shortcuts
I've really enjoyed using the keyboard shortcuts, especially in POS. However, my ability to move through an entire transaction without the mouse is hampered by trying to attach the last customer c...
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Tracking Discounts
Is there any way to track to what transactions/how many times a certain discount has been applied?
